Frequently Asked Questions
1. How do I place an order?
Choose your favourite phone cover, select your phone model, add it to cart and complete the checkout. Once your order is confirmed, you’ll receive an order confirmation.
2. How long does delivery take?
Orders are generally delivered within 3–5 business days after dispatch. Delivery time may vary depending on your location.
3. What is the shipping charge?
Standard shipping is ₹49.
Free shipping is available on orders of ₹499 or above.
4. Can I cancel my order?
Orders can be cancelled only before they are processed for dispatch. Once an order has been dispatched, cancellation may not be possible.
5. Can I return or exchange a phone cover?
Returns/exchanges are subject to our Return & Refund Policy. Please check the policy before placing your order.
6. What if I receive a damaged or incorrect product?
Please contact us as soon as possible after delivery with your order number and clear photos/videos of the product and packaging. We’ll review the issue and assist you.
7. How can I track my order?
Once your order is shipped, you’ll receive tracking details through the contact information provided during checkout.
8. How do I choose the correct phone model?
Please carefully select your exact phone model before adding the product to cart. If you’re unsure, contact us before placing the order.
9. Are the phone covers compatible with wireless charging?
Compatibility may vary by product. Please check the individual product description for details.
10. How can I contact My Cover Cart?
For any questions regarding your order or products, please use our Contact Us page.